Nederlands talige klanten .Nederlandstalige klanten kunnen alle video's zien in hun taal via deze |
 What is the transport price for my order?What is the transport price for my order? Place desired Articles in your shopping cart and go to the checkout.
You're asked for your address and country. No data is sent to us at this point.
You get a new screen with "Shipping And Handling", select the transport method with the correct price.
To continue shopping, click simply on a product, product section or view cart.
DON'T WORRY
Your order is only transmitted after payment and the button" confirm order".
See this video for more information. EN Youtube EN
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 How can i place an order at varta microbatteryGo to the site varta-microbattery.be
Hit "Batteries by Technology" choose the correct Technology and the battery Type No.
In the row from the battery type you need you can see "Technical Drawing Photo of Article" . click on this.
A new table opens with on the complete right side "Offered by Distributor " and a shopping cart.
Hit the correct cart next to the battery you want.
Select the country Belgium or Luxembourg and click on the tab " order " below the text Order link.
See this video for more information. EN Youtube EN
Hit on the correct battery order number and continue as on a normal order.
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How to use the search function ?The search function can be used for all information. Capacity, voltage, technology, dimensions, price, barcode , old code , part of a product order code,....
You can use the standard search function on every page or use the search button between " terms and conditions " and "Contact us."
See this video for more information. EN |
How to call us ?When visiting the site by Iphone or another android mobile phone you can click on the phone symbol on the top. That way your device will call us automatically.
When visiting the site by normal browser, go to " terms and conditions" and find the phone numbers below "About Us"
See this video for more information. EN Youtube EN |
What are the OPENING HOURS of the shop.The E-shop is open
All days from 8.00 to 12.00 and from 13.00 to 16.00.
Saterday and sunday CLOSED.
The physical the shop in gent is open
All days from 8.00 to 12.00 and from 13.00 to 16.30
Saterday from 11.00 to 12.00
Sunday CLOSED |
How to find us ?Users of a TOMTOM © navigation device can use the button with the device logo to insert our address into their device , using the TOMTOM ©software.
See this video for more information. EN Youtube EN
Others can use the button with the car on to go to googlemaps © and to see where we are or to ask directions.
See this video for more information. EN Youtube EN
Asking directions can be done by:
Click on the "A" on the map itself. A small screen appears with Directions on the lower left corner. Click on this and a white place will appear on the left side of your browser page.
Enter in "A" your own address . "B" is changed to our address automatically.
Hit the " Get Directions" button and a full explanation will appear.
You can find our physical address under " terms and conditions" on our own website.
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How to track your truck delivery from GLSOn our website Click on "Track your delivery " under " store information" on your left side.
A screen will appear , click on TRACK NOW ! under the GLS section.
An app opens where you enter the tracking code like "265897563215 " next to the search. Click on the small yellow round button right to the code you entered.
A Full review should appear on your screen.
See this video for more information. EN Youtube EN |
How to track your postal delivery.On our website Click on "Track your delivery " under " store information" on your left side.
A screen will appear , click on TRACK NOW ! under the BPOST De post section.
Standard Postal, confirmed Postal and Track Postal are transported with De Post ( new BPOST).
Track Postal and confirmed postal :
Under " select the type of item" select " RECOMMANDE INTERNAT. SORTANT" for not Belgian deliveries. Select " RECOMMANDE NATIONAL" for deliveries within Belgium.
Take your code "RA xxx xxxxx x BE " and enter it next to the text " Enter the barcode" and press the "Add" button.
Your code will appear in the box on your left. Click on the" Search" button right to the Delete button.
( it may be necessary to shift the page a little to the right with the bar.)
A Full review should appear on your screen.
Confirmed Postal :
If package lost; call +32 (0) 22 012345 ( we can do the call for you).
You need the tracking code "RA xxx xxxxx x BE " we've send you .
See this video for more information. EN Youtube EN
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 paypal or banktransfer?At the moment we allow only PayPal and bank transfer payments.
More payment systems are in the line but not ready yet.
PayPal:
After you finished your order the server will send you to the PayPal website.
All invoice information is already filled in you just need to enter your code.
Bank transfer:
After we have downloaded our order into our server we'll send you a request for an
" EUROPEAN "payment . We provide you with a Bank name, Iban code and BIC CODE.
These payments can take sometimes 3 days before we have the money from the bank.
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 How can i order batteries as a Belgian client without bebat ( for export)? How can i order batteries as a Belgian client without bebat ( for export)?
Belgian costumers require to pay 0.5 euro (+vat) for environmental tax for every battery. And in addition a tax for torches ( flashlights).
Consequently a federation ( BEBAT) is founded with a purpose of recycling the products, hereby decreasing the price to 0.1239 euro ( +vat) for a battery.
However when the battery is exported or declared by the client himself they can buy without the BEBAT fee.
To do so you need to incorporate a statement with your order. We prepared a fill-in statement for you.
Be aware a " 75% for export " is NOT ALLOWED. For such situations you can make orders with and without export exception.
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